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Now, lenders to inform borrowers while reporting their loan defaults to credit bureaus

By demanding the appointment of nodal officers at every credit institution, assigning a financial penalty for delay in redress of customer grievances, and regular updates to the customers on access of their credit information reports, one can expect the industry to be more customer-friendly. ....

Emi Default , Customer Grievances , Credit Bureaus , Default On Loans , Credit Information Companies , Credit Information Report ,

rbi: Credit information cos have to send alerts, update customers on default info, says RBI

Credit information companies (CICs) have been instructed by the Reserve Bank of India (RBI) to notify clients by email or SMS whenever financial institutions access their credit information report (CIR), provided that the customer s email address or mobile number is accessible. After six months, the revised guidelines will come into effect. ....

Reserve Bank , Reserve Bank Of India , Credit Information , Default Information , Customer Grievances , Financial Institutions ,