Last year's soaring car tax values resulted in more people behind on their vehicle taxes, according to Arlington's Treasurer. Despite the uptick, Arlington County ended the 2023 fiscal year with historically few people behind on their taxes, Treasurer Carla de la Pava told the Arlington County Board on Tuesday. The county closed out the fiscal
Leaders who use customer satisfaction scores as a key performance indicator for how customers assess service are completely misguided in how to measure customers affinity for their experience.
Arlington is one of the nation's top counties for technology but residents still experience breakdowns in online processes. A lot of work is required to bridge that gap.