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Or expand your office. American express open proudly presents your business on msnbc. Hi, everyone, im jj ramberg. Welcome to your business, the show dedicated to helping your Small Business grow. When a customer calls or emails with a complaint about your company, what do you do . Are you the type of owner who asks questions or do you just assume the customer is always right and do whatever it takes to fix the problem . The owner of a texas Garbage Company believes that, of course if theres an actual problem, it should be corrected. But he doesnt always assume theres an issue. Unlike many of his fellow Small Business owners, hes a Firm Believer that the customer is not always right. Its nasty, smelly, dirty. If i can get people to not think about what i do, im doing a good job. People hate their garbage, and Kevin Atkinson knows it. But to him, every trash can or recycling bin is actually an opportunity. I knew all along owning my own Garbage Collection Company was something i truly w
United-statesNew-yorkHollywoodCaliforniaNew-marketMarylandNew-jerseyTexasAmericanCarol-rothChris-bryantDon-kingHi, everyone, welcome to your business the show dedicated to helping your Small Business grow. When a commercial emails with a complaint, do you ask questions, or do you just assume the customer is always right . The owner of one company says if there is a actual problem, it should be corrected, but he doesnt always assume there is an issue. He is a Firm Believer that the customer is not always right. Its nasty, smelly, dirty. If people cannot think about what i do, im doing a good job. People hate their garbage, and Kevin Atkinson snows it. I knew all along that owning my own Garbage Collection Company is something i always wanted to do. As part of texas pride disposal, he says his brand like so many others have an imak problem. It is tough to garner respect for what we do. As long as it goes away, people dont think about it. He needed a strategy to fight this perception, so he and his staff focus on their can clients. Without a happy customer, i have nothing. It is all about the cust
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