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Can good EX drive better CX?

The connection between key talent retention and acquisition and call analytics. ....

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R600m to be paid to funders of legacy African Bank

Funders of the former African Bank will receive an extraordinary R600m payment handled by RDS, following the bank being placed under curatorship in 2014. Collaboration between RDS and African Bank has been ongoing since April 2016. ....

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Finance minister places Habib Overseas Bank into curatorship to protect depositors

Minister of Finance Enoch Godongwana has placed Habib Overseas Bank under curatorship with immediate effect to deal with "governance, compliance and operational failures" and protect the bank's depositors. ....

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'Old African Bank' RDS starts paying more creditors' claims

The curator of the old African Bank has settled the claims of the first group of creditors and has started paying the next set of creditors on the line, disbursing R214 million. ....

African Bank , Debt Services , African Bank Limited , Residual Debt Services , Craig Du Plessis ,