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Pandemic, labor shortage has grocers investing more in technology

The pandemic and labor shortage is driving grocery retailers to invest more in technology.Pre-pandemic, grocers spent, on average, 1%–1.5% of their revenue on technology, according to Greg Buzek, president of IHL Group, a retail research firm.In 2021, he said it increased to 2%, “so we saw this once in a generation bump and that bump is here to stay.”Self-checkouts, scan and ....

Greg Buzek , Courtney Radke ,