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NoBroker launches CallZen AI: A SaaS based conversational intelligence tool

NoBroker, a prop-tech unicorn, has launched CallZen.AI, a conversational intelligence tool for businesses. The enterprise-ready product uses machine learning to transcribe and analyze calls in multiple languages, offering features like sentiment analysis and speaker identification. CallZen.AI also provides call summarization, automated audits, and real-time alerting, enhancing customer service and relationship management. The tool has already been implemented in sectors such as banking, education, healthcare, and edtech.

Cresta Named a Strong Performer in Conversational Intelligence for Customer Service in Independent Analyst Evaluation

Cresta Named a Strong Performer in Conversational Intelligence for Customer Service in Independent Analyst Evaluation
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Cresta Named a Strong Performer in Conversational Intelligence for Customer Service in Independent Analyst Evaluation

/PRNewswire/ Cresta, a leading provider of Generative AI for intelligent contact centers, today announced it has been named a Strong Performer in The.

Tech Tuesday: AI-powered sales and marketing tools

Let's explore some of the key AI-powered sales and marketing tools that can benefit SMEs in this week’s Tech Tuesday edition.

Pathlight promises human-level conversation analysis with new multi-LLM tool

Pathlight today launched Conversational Intelligence, a multi-LLM tool to help perform human-level analysis of customer interactions.

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