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Top News In Contact Centre Solution Today - Breaking & Trending Today

Case Study: University of Wollongong

Is your contact centre showing its age and possibly security vulnerabilities?

See how the University of Wollongong (UOW) replaced its on-premises stude. ....

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Saascoms lands Innovation award ... - News

Contact centre software specialists Saascoms has won a National Innovation Award for Online Self-Service Experience for its Omnireach call centre conversational software.
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University of Worcester Streamlines Clearing Process with 8x8 XCaaS

University of Worcester Streamlines Clearing Process with 8x8 XCaaS
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8x8, Inc.: University of Worcester Streamlines Clearing Process with 8x8 XCaaS

8x8's Single-vendor Cloud Communications and Contact Centre Solution Chosen by Leading UK University to Deliver Excellent Staff and Student Experiences During Busy Clearing Period 8x8, Inc. (NASDAQ: ....

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QPC dials Anglicare on to Genesys Contact Centre platform

Anglicare is also exploring customer sentiment analysis with the Call Journey Application as part of the platform. ....

Western Australia , New South Wales , South Australia , Peter Levine , Roy Hazelwood , Contact Centre , Genesys Contact Centre Solution , Genesys Contact Centre , Contact Centre Solution , Call Journey Application , Interactive Voice Response , Genesys Gold ,