Live Breaking News & Updates on Consumer Sentiment Monthly Tracking Survey

(BPT) - Over the past year, small businesses have had to adapt, often learning that their bonds with their surrounding communities are crucial to their survival. As your business continues to weather today s challenges, here are tips to help your business stay strong while you stay connected to your customers — and your neighbors.
Know your customers
Ask your customers, employees and community members for their opinions on your products and services and discover what they want. Free and low-cost tools like SurveyMonkey can help you create a professional-looking online survey. A low-cost customer relationship management (CRM) tool can also help you stay connected to your customers. ....

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