Digital-first collection agencies such as TrueAccord, January and InDebted are analyzing consumer engagement signals and more to determine the most effective way for its clients to collect on debt.
On March 15, 2023, the U.S. Securities and Exchange Commission (“SEC”) released its proposal to amend Regulation S-P: Privacy of Consumer Financial Information and Safeguarding Customer.
SEC proposal to amend Regulation S P Privacy of Consumer Financial Information and Safeguarding Customer Information while simultaneously issuing two additional cybersecurity related rule proposals. SEC implements cybersecurity and privacy standards across regulated entities
Collections Industry Sees Significant Split Between Large and Small Firms Investments in Customer Contact Channels insidearm.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from insidearm.com Daily Mail and Mail on Sunday newspapers.
U.S. Court of Appeals for the 4th Circuit Consumer Protection; RESPA: Where a borrower’s letter to his loan servicer included the name, account number and other information that would enable the servicer to identify the account, and it explained why the borrower believed the account was in error, it constituted a qualified written request, or .