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Consumer Counsel Calls for Investigation into Frontier Service Standards

The state’s Office of Consumer Counsel (OCC) is requesting that the Public Utilities Regulatory Authority (PURA) launch an investigation into Frontier’s service standards, which could potentially result in tens of thousands of dollars in civil penalties for the company. ....

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Office of Consumer Counsel seeks PURA probe of Frontier Communications

Connecticut’s Office of Consumer Counsel has filed a petition with the Public Utilities Regulatory Authority (PURA) to investigate Frontier Communications (NASDAQ:FYBR) over its compliance with the state’s Quality of Service standards. ....

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CT home heating costs down from last year, still above pre-COVID rates

The average oil price in Connecticut is less than it was last December, but that doesn’t mean they won’t rise, according to Connecticut consumer counsel. ....

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More than 400,000 in CT can't afford energy bills, as heating assistance drops

More than 400,000 in CT can't afford energy bills, as heating assistance drops
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UI Appeals PURA's Rate Decision in Court, Warning of Dire Financial Consequences

United Illuminating is turning to the courts following the August decision of the Public Utilities Regulatory Authority, whose commissioners unanimously rejected UI’s proposed distribution rate increase of $131 million over three years, saying that the decision threatens the company’s financial health and will severely impact their customers, employees and local suppliers. ....

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