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Ratepayers deserve better service than this said a councillor who claims the pothole reporting system used by Shropshire Council is inefficient and ineffective . Clun councillor Nigel Hartin said residents shouldn t have to wait for someone s car to be damaged for a repair to be done . His comments follow a recent incident involving his son who had hit a large pothole on the B4368 near Craven Arms which blew his tyre. It was 7am and still dark and the water-filled pothole couldn t be seen. I went with my son to take some photos of the hole and reported it to Shropshire Highways. After a further exchange of emails, it was logged as an emergency repair and was done by the Council s contractors Keir. ....