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WGAL continues to hear from viewers who are frustrated by a lack of action and a lack of response on their unemployment claims.While the Pennsylvania Department of Labor & Industry said last week that it was on the verge of fixing problems keeping benefits out of people’s pockets, there are new issues.Acting Secretary Jennifer Berrier said during a news conference Monday, Feb. 1, that people have reported long delays in an online waiting room to file Pandemic Unemployment Assistance claims. That waiting room had several thousand people in it on Sunday. Our vendor is very aware of the recent long wait times, and the vendor also performed some quick maintenance on the site a short time ago to try and improve the situation,” Berrier said.Berrier also said updates have been made to the Pandemic Emergency Unemployment Compensation system.“Just yesterday we completed a change to our Pandemic Emergency Unemployment Compensation, or PEUC, system that allows a small subset of cl ....

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