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Hayes retires from city of Austin - Austin Monitor

Hayes retires from city of Austin - Austin Monitor
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Council, City Utilities Continue to Soften Blow of Storms


City Council meets Thursday, March 4, to take up additional relief measures for people impacted financially by
Winter Storm Uri. These include $5 million to both
Austin Water and
Austin Energy to fund the
Plus-One payment assistance programs at each utility, which provide bill relief to customers experiencing financial hardship. Council expanded the program in April 2020 in response to the unfolding
COVID-19 pandemic.
Another proposal from Austin Energy would waive its $20 service initiation fee for new customers, so that those forced to relocate due to storm damage can avoid the fee. That ordinance would also waive a $10 service charge on February bills for all customers. Together, those relief measures will cost the utility about $4.7 million and will be in effect until at least April 3. Austin Water will also adjust its billing, using historical averages for customers water usage instead of actual data from February to offset days of dripping fauce ....

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Council Recap: Melting Snow Everywhere, And Not A Drop to Drink


Photo by John Anderson
With hundreds, possibly thousands of Austin residents still without water, and others struggling to repair damage from last week’s historic
winter storms, City Council emphasized at its special-called meeting Friday, Feb. 26 that the crisis is not yet behind us.
“We’re not even at the recovery stage yet, Mayor Pro Tem
Natasha Harper-Madison said at the meeting. We’re still trying to stabilize. Austin Water Director
Greg Meszaros estimated that the residents of between 200 and 400 apartment complexes throughout the city do not have water service, due to plumbing damage on the private property beyond the water meter. ....

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