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Retailers enduring mixed bag of results


Retailers enduring mixed bag of results
08:00 | 17/03/2021
While a number of brands are fading away in the Vietnamese retail landscape, others have stepped up their game to expand their market share.
Despite last year’s woes, retailers are pressing on with plans to grab more market share. Photo: Le Toan
After 22 years of operating in Vietnam, in early March, leading Thai retail group Central Retail officially announced the removal of the Big C brand, renaming its stores to GO! or Tops Market, which it uses across Thailand.
“This is part of our rebranding plan,” confirmed a representative.
Five years ago, Central Group forked out more than $1 billion for the Big C chain. However, despite accelerating growth in the retail market, Central Retail’s performance in the country began to slip after the deal. Most of the key branches in big cities reported a decrease or no growth in revenue. ....

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Retailers adapting to new behaviours


Retailers adapting to new behaviours
10:00 | 17/12/2020
Retailers adapting to new behaviours-illustration photo
At the end of November, South Korea-based convenience chain GS25 announced installation of facial payment Facepay into 25 of its 80 stores, before extending the service to the whole chain. Facepay has been developed by Wee Digital, a digital identity technology startup.
The installation of Facepay is part of GS25’s strategy to scale up its presence to open about 500 more stores by 2025, increasing its competitiveness with other convenience store operators in the country.
Both the founder of Wee Digital, Christian Nguyen, and Mai Thuy Nhan, CEO of GS25 Vietnam, believe that the payment technology of Wee Digital will bring an interesting experience for customers, especially young ones who use e-wallets such as ZaloPay, VNPAY, or MoMo. ....

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