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The NEXT 20 Firstboard.io™ announces further expansion and successful board nominations for members

The NEXT 20 Firstboard.io™ announces further expansion and successful board nominations for members
itbusiness.ca - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from itbusiness.ca Daily Mail and Mail on Sunday newspapers.

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ISG Advises Companies to Go on Offense Now to Build Post-Pandemic Customer Loyalty

ISG Advises Companies to Go on Offense Now to Build Post-Pandemic Customer Loyalty
By
Staff
3 weeks ago
Experts with SurveyMonkey, Yale, University of Dallas, MGM, TGI Fridays, NTT DATA and more will define the customer experience of tomorrow at the ISG Xperience Summit
STAMFORD, Conn.–(BUSINESS WIRE)–$III#ISGEvents–Businesses should go on the offensive now to implement personalization at scale, create innovative marketing approaches, and adopt differentiating technology and best-in-class security to deliver enhanced post-pandemic customer experiences, say experts with Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
These topics will be the focus of the ISG Xperience Summit, a two-day virtual event, March 30–31, that will explore how to prepare today to deliver the customer experience of tomorrow, including new ways to predict customer issues before they arise; how to analyze, filter and appl ....

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