The financial supervisory authority Bafin received more complaints from consumers about banks, insurers and securities service providers last year than ever before since the authority began publishing.
Poor customer service, problems with Postbank s IT conversion, sluggish payment of insurance benefits: Last year, the financial supervisory authority Bafin received more complaints from consumers.
Complaints by bank
customers to Germany s financial regulator nearly doubled last
year, figures published on Monday showed, with many of them
directed at a single lender. The regulator,.
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