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PHOTO: Adobe Most brands are customer-centric today, and the voice of the customer is the most important voice in the house. That said, obtaining genuine, honest feedback from customers is never easy, and is progressively harder to obtain, especially if the brand is interested in obtaining actionable insights. In this article, we will look at 5 ways a brand can obtain accurate, honest feedback from its customers, going beyond traditional Voice of Customer metrics for gaining customer insights. Social Listening Is a Priority According toresearch from SmartInsights, as of October, 2020, there were 3.96 billion social media users worldwide. AGlobalWebIndex report revealed that from January to March 2020, these users were on social networks (and associated messaging apps) an average of 2 hours and 22 minutes per day. The report also indicated that up to 50% of social media members use social networks to research products and services. ....
The pandemic is speeding up the roles automation and artificial intelligence (AI) play in the workplace. As an August 2020 Time magazine article reports, the deployment of robots as a response to the coronavirus has been rapid. What are the jobs or career paths people should consider if they want to AI-proof their job prospects as much as possible? While it is true AI is changing the face of the job market, the future isnât as bleak as it is sometimes painted to be. As several professionals from a variety of industries say, there are many options for people seeking AI-proof jobs and career paths. ....
These career paths could give you an AI-proof job journaltimes.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from journaltimes.com Daily Mail and Mail on Sunday newspapers.
These career paths could give you an AI-proof job gazettetimes.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from gazettetimes.com Daily Mail and Mail on Sunday newspapers.
These career paths could give you an AI-proof job journalnow.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from journalnow.com Daily Mail and Mail on Sunday newspapers.