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ServiceNow offers virtual agent to assist with generative AI

As generative AI becomes prevalent in enterprise software, CIOs must give thought to the data it’s trained on. ....

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BT : partners with ServiceNow to simplify contact centre transformation

Turnkey package to accelerate organisations use of digital technology to enhance customer experience and productivity


BT today announced a new era in its. | May 17, 2023 ....

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Inside track: Chris Bedi on his evolving CIO role at ServiceNow

Growing from the maintenance of internal infrastructure to a more holistic digital role, it’s been a transformational period for Chris Bedi after stints as CIO for two electronics manufacturers. ....

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