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How to get a refund for coronavirus-canceled travel, from hotline help to 'the nuclear option'


How to get a refund for coronavirus-canceled travel, from hotline help to the nuclear option
By Lori Rackl, Chicago Tribune
© Brian Cassella/Chicago Tribune/TNS
Samantha Levey of Chicago is the plaintiff in a proposed class action lawsuit against the low-cost carrier Volaris, which she says denied her request for a full refund after the airline canceled her flight to Mexico.
As the new coronavirus continues to cripple the travel industry, consumers are clamoring to get their money back for the unused airline tickets, lodging, tours, car rentals and cruises booked before their plans were hijacked by a pandemic.
For some, recouping what they spent has been straightforward and simple, or they’re content to accept credits for future travel in lieu of cash. ....

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