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Updated Feb 03, 2021 | 18:04 IST
In view of the ongoing COVID pandemic, mobile ticketing facility will be available round the clock except during the hours from 6:30 am to 9:30 am and 4:00 pm to 7:00 pm. Railways enables UTS app for booking unreserved journey tickets in Chennai suburban network 
New Delhi: For the convenience of suburban passengers, booking of Unreserved tickets through Mobile Unreserved Ticketing System on (UTS) Mobile Application has been re-introduced and enabled in the Suburban area of Chennai. Tickets in suburban train services can be booked through UTS Mobile app only in Suburban sections of Chennai Suburban Terminus–Tiruvallur, Royapuram–Gummidipoondi, Chennai Beach–Chengalpattu and Chennai Beach–Velachery (MRTS).
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Southern Railway says purchase of platform tickets is not allowed
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Southern Railway says purchase of platform tickets is not allowed Southern Railway has facilitated the purchase of tickets through the Unreserved Ticketing System (UTS) app from February 1 in Chennai.
“Tickets for suburban train services can be booked through the UTS mobile app only in the sections of Chennai Suburban Terminus-Tiruvallur, Royapuram-Gummidipoondi, Beach-Chengalpattu and Beach-Velachery (MRTS),” an official release said on Sunday.
In view of the pandemic, the mobile ticketing facility will not be available from 6.30 a.m. to 9.30 a.m. and 4 p.m. to 7 p.m. “Season tickets and platform tickets will not be issued through the app for the time being. The journey should commence within one hour of booking the ticket through the app,” B. Guganesan, chief public relations officer, said in the release.