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Campaign360 2024: Highlights | Analysis

Catch all the highlights from the two-day event that took place on May 14-15 for all things disruption, AI, creativity, and more. ....

Shayan Hazir , Kok Hwee , Nausicaa Charrier , Robert Sawatzky , Dell Technologie , Africa Asia Pacific , Sherawaye Hagger , Hubert Etienne , Felix Leong , Vivian Koh , Asia Pacific , Sudip Saha , Matt Shoult , Jaspreet Kaur Sodexo , Stephen Tracy , Moet Hennessy , Rahat Kapur , Cindy Gallop , Sapna Nemani , Natasha Damodaran , Sudip Saha Dell , Matthias Blume , Pooja Porwal , Jaspreet Kaur , Charline Boccara , John Sills ,

"Accor's Digital Transformation: Building a Best-in-Class Client Experience": Insights from 5 Leaders

We sat down with five key leaders to discuss our best-in-class digital customer journey program, a key milestone in our Group’s digital transformation. Better engaging and interacting with our clients, empowering our regions and teams, and contributing to business growth, this wide-scale program transforms the way we work and enhances our client experience at every step of their journey across all channels, through a seamless, personalized experience. ....

United States , Yassine Hachem , Myriam El Harraq , Charline Boccara , Didier Zapparata , Alix Boulnois , Innovative Omnichannel Program , Euronext Paris Stock Exchange , Chief Digital Officer , Direct Channels , Customer Engagement , User Experience , South East Asia , Best In Class Digital Client , Key Milestone , Chief Digital , Innovative Omnichannel , Business Growth ,