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Customer Service Representative Job Description: Free Templates

Unlock the potential of your small business with this insightful guide on creating effective customer service representative job description. ....

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Starting a Detailing Business: A Complete Guide for Entrepreneurs

Starting a Detailing Business: A Complete Guide for Entrepreneurs
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Innovations in CXO management: Leveraging technology for customer experience

Predictive analytics allows CXOs to anticipate customer needs and behaviours. By analysing historical data and patterns, they can proactively address issues and offer relevant solutions. For example, an e-commerce platform might predict when a customer is likely to run out of a particular product and offer a convenient reorder option. ....

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CMSWire Editorial Calendar

CMSWire's annual editorial calendar spans the priority topics for the world's leading digital customer experience professionals and senior marketing leadership. ....

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Mercedes-Benz USA Struggles With Electric Vehicle Sales

Although Mercedes-Benz USA appears to be determined to embrace the electric future, its franchise dealers have been encountering obstacles when it comes to moving their EV inventory. ....

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