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Southern Phone takes top billing in latest telco complaints tally
Southern Phone takes top billing in latest telco complaints tally
The telco recorded 23.7 new complaints per 10,000 services during the December quarter, although this was fewer than the prior quarter.
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Southern Phone has held onto the top spot for the most new customer complaints to the Telecommunication Industry Ombudsman (TIO) per 10,000 services in operation, new data shows.
Over the three months to the end of December, Southern Phone recorded 23.7 new complaints per 10,000 services, according to the latest figures from telecommunication industry body the Communications Alliance ....

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