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BBCNEWS Fighting the Cost-of-Living Crisis June 4, 2024 02:48:00

This is the worst that we ve dealt with. this place is off the scale. huge amount of mould. the damp s grown up, all of the walls. courtney and carole are here to help a woman who s been living existing here with her two dogs, like this, for two years. she s got asthma. she s got copd. she s got pleurisy at the minute because of the damp. and the state of this place. so she can actually speak to her upstairs neighbour. oh, really? while she s in the bath. as you can see, we ve got no ceiling. so, she s not been able to use a bath or a bathroom for over two yea rs now. with support from the hub, the tenant has been offered a new place in a new build. but there s a problem no dogs allowed. if you re living on your own, that s your family, isn t it? definitely. and she s had to give that up. for almost 15 years. they re like her children, the only family really that she s had, and she s had to give them up, just to be in a safe, ....

Carole Rowland , Upstairs Neighbour , Hub Isn T ,

BBCNEWS Fighting the Cost-of-Living Crisis June 4, 2024 02:37:00

Are they ready to come in? oh, yes, get them in now. passion. it s absolute passion. passion. take your time. carole believes in this and that the team is making a difference. will i hang on to him until you ve packed your bag? she s the lynchpin of this place. never stops. i haven t got enough winter coats. but when they go, they go. always fighting for the people, for the community. we re not having anybody missing christmas. a lot of the work here is connecting people in need to the benefits and grants that they are entitled to, to untangle the complexities of the welfare system. and it s working. the team have now claimed over £1,000,000 in benefits for the people they serve. don t sit in silence. we can now help you with fuel, and that s really the first proper time we ve ever been able to do that. so please, please. yes, there is some money here from central government. many have had cost of living payments totalling £650. and it s all welcome. ....

Carole Rowland , They Haven T , Winter Coats , Welfare System , It S Working , Don T Sit In Silence , Cost Of Living , Central Government ,

BBCNEWS Fighting the Cost-of-Living Crisis June 4, 2024 20:47:00

Oh, really? while she s in the bath. as you can see, we ve got no ceiling. so, she s not been able to use a bath or a bathroom for over two years now. with support from the hub, the tenant has been offered a new place in a new build. but there s a problem no dogs allowed. if you re living on your own, that s your family, isn t it? definitely. and she s had to give that up. for almost 15 years. they re like her children, the only family really that she s had, and she s had to give them up, just to be in a safe, comfortable home. the lady from the rspca is here and she ll be taking bronson, hoping to find him a new home. and little muffin well, it s carole, once again, to the rescue. and you re still going to come up, aren t you, and see her? yeah. muffin will be welcomed into carole s family home. it s december now and it s getting ....

Hub Isn T , Carole Rowland , Aren T You ,

BBCNEWS Fighting the Cost-of-Living Crisis June 4, 2024 20:44:00

I shouldn t feel like that. newcastle s west end is a strong, multi ethnic community. it has a recent history of regeneration, some new housing, community investment, but the old problems are still evident. this is among the most deprived places in a region where child poverty is the highest in the uk. i m around at theresa s. hi, theresa. how are you? i want to know more about the real impact of the cost of living crisis. it s meant a lot to you, hasn t it? the help you get there. it really has. yeah. because i was stuck with the stress and the anxiety of where will i go? what will i do? and i m talking to nobody, because you rejudged. i felt in the food bank, i wasn tjudged. courtney and carole both said, look, you can call me. you can talk and we can help. teresa s single and lives ....

West End , Great Britain , Community Investment , Theresa S , Hasn T , Food Bank , Carole Rowland , You Rejudged ,

BBCNEWS Fighting the Cost-of-Living Crisis June 4, 2024 20:35:00

Period where they said you couldn t. it s a cut off point. and that s because brett was born after 2017 when the rules changed forfamilies with three or more children. so i only get money for the two girls. so we re literally living off that. and it sjust, it s craziness. i don t know how they ve come up with these calculations and how they expect people to live. it s called great britain for a reason, and it s not great britain any more. are they ready to come in? oh, yes, get them in now. passion. it s absolute passion. passion. take your time. carole believes in this and that the team is making a difference. will i hang on to him until you ve packed your bag? she s the lynchpin of this place. never stops. i haven t got enough winter coats. but when they go, they go. always fighting for the people, for the community. we re not having anybody missing christmas. a lot of the work here is connecting people in need to the benefits ....

Couldn T , Cut Off , Great Britain , It Sjust , Carole Rowland , They Haven T , Winter Coats ,