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Eir says it 'underestimated' its customer care challenges

Eir said that Covid-19 greatly disrupted its processes with agents working from home, but training and hiring has recommenced. ....

Sinead Ogorman , Carolan Lennon , கரோலன் லெநந் ,

Eir chairman 'really sorry' for customer-care issues

Eir chairman 'really sorry' for customer-care issues
irishtimes.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from irishtimes.com Daily Mail and Mail on Sunday newspapers.

David Mcredmond , Carolan Lennon , National Broadband Plan , National Broadband , Carolann Lennon , Eoin Burke Kennedy , கரோலன் லெநந் , தேசிய பிராட்பேண்ட் திட்டம் , தேசிய பிராட்பேண்ட் , எயாய்ந் பர்க் கெந்நெடீ ,

Eir's unexplained telecoms fail slated as 'unacceptable'

Businesses and TDs have criticised Eir for a prolonged outage that affected thousands of customers and some vital services this week. ....

Michael Mcnamara , Eamon Ryan , Carolan Lennon , Virgin Media , Communications Minister Eamon Ryan , மைக்கேல் மக்நமர , ஈமான் ரியான் , கரோலன் லெநந் , கன்னி மீடியா , தகவல்தொடர்புகள் அமைச்சர் ஈமான் ரியான் ,

Eir customers report continuing service issues

Eir customers report continuing service issues
One customer told the Irish Examiner he waited on hold from 3.30pm to 6pm, at which time the customer care line closed and cut him off
Former county councillor John Gilroy from Glanmire, Cork, has spoken out about Eir customer service. Picture: Dan Linehan
Tue, 02 Feb, 2021 - 06:30
Pádraig Hoare
Telecommunications firm Eir s well-publicised customer service problems continue for long-suffering users, despite insisting it is making substantial progress in the past two months.
Eir s customer service record saw its leadership hauled into meetings with Government ministers in November, as well its chief executive appearing at the Oireachtas communications committee in December. ....

John Gilroy , Carolan Lennon , ஜான் கில்ராய் , கரோலன் லெநந் ,

Building homes for employees: what we can learn from an old idea

Opinion: providing additional benefits around housing and child-care are examples of how an employer could really make a difference
in extremis? Most likely a little bit of both, but it’s not as new an idea as one might think.
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From RTÉ Six One News, three families in Castleisland, Co Kerry are preparing to move into new homes developed on a not-for-profit basis by the company they work for ....

United Kingdom , Castle Island , City Of , Dublin City , San Francisco , United States , Edward Guinness , Tony Walsh , Carolan Lennon , Co Kerry , Dublin Corporation , Walsh Colour Print , Six One News , Iveagh Trust , Dublin City Libraries , Sir Edward Guinness , Web Summit , Celtic Tiger , Holistic Gardener , ஒன்றுபட்டது கிஂக்டம் , கோட்டை தீவு , நகரம் ஆஃப் , டப்ளின் நகரம் , சான் பிரான்சிஸ்கோ , ஒன்றுபட்டது மாநிலங்களில் , எட்வர்ட் கின்னஸ் ,