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BBCNEWS Fighting the Cost-of-Living Crisis June 4, 2024 13:49:00

For over two years now. with support from the hub, the tenant has been offered a new place in a new build. but there s a problem no dogs allowed. if you re living on your own, that s your family, isn t it? definitely. and she s had to give it up. almost 15 years, they re like her children, the only family really that she s had, and she s had to give them up just to be in a safe, comfortable home. the lady from the rspca is here and she ll be taking bronson, hoping to find him a new home. and little muffin, well, it s carol, once again, to the rescue. and you re still it s still going to come up and see her? muffin will be welcomed into carol s family home. it s december now and it s getting seriously cold, frigid. there s three elves on one shelf. the water in the tray. for anita, this time ....

Isn T , Carol Rowland ,

BBCNEWS Fighting the Cost-of-Living Crisis June 4, 2024 13:47:00

Or my bairn. you re stuck in a situation where your mental health just deteriorate quicker. something s got to give. to stock a food bank. you need food. and rising prices mean some people here can t afford to donate any more. but remember, joan, well, she s still down the supermarket shopping for others. how are you paying for all of this? where do you get your money from? well, out of my own money. i m retired and i have a reasonable pension. you re at the heart of your own community. and these. these are your people, really. i belong to a church in the west end, so that s a motivation to me. many hands make light work. i feel that i want to support the people who are in great need as much as i can. carol s called us. there s something she says we need to see. are we coming in? of course you are. and we go. and she s right. if you want to know what deprivation looks like. ....

Food Bank , Mental Health , Supermarket Shopping , West End , Carol Rowland ,

BBCNEWS Fighting the Cost-of-Living Crisis June 4, 2024 13:33:00

Also hope and help. in a church in benwell. carol rowland is on the mic. it s worry and fear. anything that worries you, anything you re fearful of, please come and talk to us. if the cost of living crisis is a national crisis, the response here in newcastle s west end is local. the other things that we ve got are more kiddies coats, which is fantastic. this place started years ago as a food bank, but it s had to change, adapt and expand to become a community hub to keep up in these hard times. used to be that people don t have sufficient food to eat. we can help them with that. it s now that they don t have enough fuel. they don t have heat. so it is food and help with fuel. but we re here to see much more than that. there you go. of course, pat s work handing out vouchers for access to the food bank is crucial. ....

Carol Rowland , Church In Benwell , Food Bank , West End , Community Hub , Hard Times , They Don T Have Heat , Work Handing , Apat S ,

BBCNEWS Fighting the Cost-of-Living Crisis June 4, 2024 13:37:00

It s called great britain for a reason, and it s not great britain any more. are they ready to come in? it s absolute passion. passion. take your time. carol believes in this and that the team is making a difference. she s the lynchpin of this place. never stops. i haven t got enough winter coats. but when the goal the goal always fighting for the people, for the community. we re not having anybody missing christmas. a lot of the work here is connecting people in need to the benefits and grants that they are entitled to to untangle the complexities of the welfare system. and it s working. the team have now claimed over £1,000,000 in benefits for the people they serve. don t sit in silence. we can now help you with fuel, and that s really the first proper time we ve ever been able to do that. so please, please. yes, there is some money ....

Carol Rowland , They Haven T , Winter Coats , Don T Sit In Silence , Welfare System , It S Working ,

BBCNEWS Fighting the Cost-of-Living Crisis June 4, 2024 13:48:00

How about this? have you seen worse than this? this is the worst that we ve dealt with. this place is off the scale. huge amount of mould. the damp s grown up, all of the walls. courtney and carol are here to help a woman who s been living existing here with her two dogs like this for two years. she s got asthma. she s got pleurisy at the minute because of the damp and the state of this place. so she can actually speak to our upstairs neighbor. oh, really? so she s not been able to use a bath or a bathroom ....

Carol Rowland , Upstairs Neighbor ,