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and tom homan are here to weigh in. but first. our luggage is missing, mia. canceled southwest, hopefully will get a refund. i have three kids. gillian: stranded travelers are begging southwest air to get its act together as the holiday travel meltdown is stretching on yet another day, flights going nowhere. welcome to america reports. gillian turner in washington. great to be with you. anita: always great to spend two hours with you, gillian. john and sandra have the day off. southwest customers are not only struggling, but a good chunk of the hundreds of thousands delayed passengers have no idea where their luggage is. they are desperate to find bags with crucial medicine and baby gear. gillian: those hopes hoping to be rebooked today, not having much luck. more than 2300 southwest flights so far have been canceled already. the airline says the trouble is not going to end most likely until early next week. anita: and the big wigs blame the blizzard for ....
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And tom homan are here to weigh in. but first. our luggage is missing, mia. canceled southwest, hopefully will get a refund. i have three kids. gillian: stranded travelers are begging southwest air to get its act together as the holiday travel meltdown is stretching on yet another day, flights going nowhere. welcome to america reports. gillian turner in washington. great to be with you. anita: always great to spend two hours with you, gillian. john and sandra have the day off. southwest customers are not only struggling, but a good chunk of the hundreds of thousands delayed passengers have no idea where their luggage is. they are desperate to find bags with crucial medicine and baby gear. gillian: those hopes hoping to be rebooked today, not having ....
Name of equity. gillian: executives at southwest air have blamed the winter weather for the chaos that has stranded tens of thousands of their passengers for days now, but new accusations from airline workers themselves suggest those southwest big wigs have nobody to blame but themselves. poor management. will anybody ever be held responsible? this is completely uncalled for. you know, all the employees are out there doing everything we can. at the end of the day, southwest was not prepared and unfortunately this has been a decade in the making. ....
Your ex p expectations of us. for now, we are focused on restoring reliability and level of customer experience we expect of ourselves and you expect from us. and some of those people who have been stranded in cheap hotels and trying to get rental cars can now start trying to make their way home, southwest announced they will resume normal operations. still, a lot of people are worn out from the meltdown of winter storm 2022. my medicine, charger, my everything that, my perfume, all my personal stuff is in the suitcase. and some presents, too, for christmas. so my concern is really, one of my bags is all christmas gifts, i want that back. it s been a nightmare, really has been. no doubt about it. and we really don t have any ....