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Sensei Labs Chooses Strikedeck by Medallia For Customer Success Management – Consumer Electronics Net

7 hours ago
SAN FRANCISCO & TORONTO–(BUSINESS WIRE)–Medallia, Inc. (NYSE: MDLA), the global leader in customer and employee experience and engagement, today announced that Sensei Labs has selected Strikedeck by Medallia as its customer success management platform of choice.
“Strikedeck will give our Customer Success team superpowers,” said Rich Prashad, VP, Customer Success, Sensei Labs. “Our Conductor platform is in ever-increasing demand to deliver enterprise-wide as well as function-specific work orchestration. Strikedeck will help us scale to support our growth while maintaining a predictably superior experience for our customers. Strikedeck’s single view of each account and contact across every dimension aligns with our commitment of a highly-personalized Customer Success model and will be a key enabler for us as we work closely with customers to continually evolve their Conductor instance and thrive in today’s Enterprise ....

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Medallia Recognized as One of the Best Places to Work – Consumer Electronics Net

4 hours ago
Ranks Fifth in Comparably’s List of Best Places to Work in the San Francisco Bay Area
SAN FRANCISCO–(BUSINESS WIRE)–Medallia, Inc. (NYSE: MDLA), the global leader in customer and employee experience and engagement, today announced that it has been ranked fifth in Comparably’s list of the top 25 best places to work in the San Francisco Bay Area.
Rankings were based on anonymous ratings provided by employees over the past year. Close to twenty workplace culture categories were measured, from work-life balance, leadership, and professional development opportunities to compensation, and perks and benefits.
“Employee experience and engagement is incredibly important at Medallia, and we’re proud to be ranked among some of the top companies in Silicon Valley. Last year was a challenging year for us all, and this recognition is a testament to the company and culture our employees have built.” said Mary Ainsworth, Ex ....

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Medallia Launches Additional Prepackaged Solutions for Healthcare, Field Sales Teams and Employee Experience – Consumer Electronics Net

6 hours ago
Numerous prepackaged solutions help organizations swiftly deploy new customer and employee experience and engagement programs, delivering immediate Return on Investment
SAN FRANCISCO–(BUSINESS WIRE)–Medallia, Inc. (NYSE: MDLA), the global leader in customer and employee experience and engagement, today announced new prepackaged offerings for the healthcare industry, pre-sales organizations, and a diversity and inclusion solution to help its customers quickly start capturing powerful insights and engage with customers and employees. The new additions to Medallia’s prepackaged solutions can be deployed in days.
“Medallia’s robust experience and engagement platform is easy to implement with 80% of our implementations occurring within days by using our prepackaged solutions,” said Sarika Khanna, chief product officer for Medallia. ....

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