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Silver Star Elevates First Call Resolution by 83 Percent While Surpassing Growth Plans in Record Time, Earning Calix 'Giant of Customer Service and Support' Award

Silver Star Elevates First Call Resolution by 83 Percent While Surpassing Growth Plans in Record Time, Earning Calix 'Giant of Customer Service and Support' Award
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Silver Star Elevates First Call Resolution by 83 Percent While Surpassing Growth Plans in Record Time, Earning Calix 'Giant of Customer Service and Support' Award Seite 1

12.12.2023 - Calix, Inc. (NYSE: CALX) honored its customer, Silver Star Communications (Silver Star), with a 2023 Calix Innovations Award, recognizing them as a “Giant of Customer Service and Support.” The award spotlights Silver Star for maintaining customer . Seite 1 ....

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Silver Star Elevates First Call Resolution by 83 Percent While Surpassing Growth Plans in Record Time, Earning Calix 'Giant of Customer Service and Support' Award

Silver Star Elevates First Call Resolution by 83 Percent While Surpassing Growth Plans in Record Time, Earning Calix 'Giant of Customer Service and Support' Award
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Customer Support Teams Can Now Access Relevant Operational Insights in Calix Cloud With One Click To Drive Faster Issue Resolution

With the launch of Calix Service Cloud for the Calix broadband platform, customer service representatives can proactively identify and solve subscriber issues faster thanks to real-time access to ONT. ....

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