Integrated, data-driven module provides tools to better support, develop and engage agents, allowing them to better meet rising interaction volumes and .
Integrated, data-driven module provides tools to better support, develop and engage agents, allowing them to better meet rising interaction volumes and complexity Calabrio, the customer experience
New report helps organizations find the best agent management vendor across seven product and customer experience evaluation categories Calabrio, the customer experience intelligence company, has
Calabrio, the customer experience intelligence company, spotlighted the winners of its analytics competition and ONE Awards during its annual customer conference, Calabrio Customer Connect (C3). This