Automated cloud WFM solution supports hundreds of agents handling tens of thousands of voice and live chat conversations as Cazoo contact centre doubles.
Calabrio’s unique offering addresses the greatest source of agent stress in the modern, omnichannel contact centre Minneapolis, MN – Today, Calabrio, t.
Minneapolis, MN – Calabrio, the customer experience intelligence company, today announced that Calabrio ONE, the workforce engagement management suite, .
Calabrio, the customer experience intelligence company, today announced that Calabrio ONE, the workforce engagement management suite, has been named a Leader product based on its high customer satisfaction