Visibility, especially during time of shelterinplace and during this pandemic. We have taken staff within other units within h. R. We have five different areas that i mentioned and five different Business Units in h. R. We assigned them and put them in our return to work so we can provide better visibility and Better Customer Service to our employees. It was interesting to note that from march to october, during the covid19 shelterinplace, really intense period, they return to work team has respond to over 9000 emails from march to october. In october alone, have responded to 425 calls. For fy 19 and and 20 they responded to 5500. Thats is a staff of six people who done that. Its interesting, i heard lot about staffing and you mention that one of the things was the shortage in staffing. There has been and the team has been dedicated to make sure to try to provide enhanced customer service. One things that we have been committed is communicating. I hear lot about communicating, making s
Has the details. I just spoke with kirk over at isi i wanted his take. He said microsoft is firing on all cylinders, beating all three major categories, Strong Quarter across the commercial franchises it was better than the street was looking for. Kirk said growth is translated into increasing profitability. He said are enterprises willing to spend giving this backdrop and in one of those segments he mentioned 12. 3 billion up 11 . Commercial revenue gross of 20 . Intelligent cloud 13 billion up 20 . And more personal computing, up 6 shares not doing a lot in the after hours. The forecast will be delivered on the call which starts at 5 30 a. M. As josh mentioned, no guidance i am sure every one wonders what they will say about Enterprise Spending especially with the news delivered yesterday what do you make of the quarter . They hit on everything. Josh went through it across the board better, with the Cloud Services area. What we are waiting on now is what is the forecast, what do thin
Narrow their differences. Forecasters dont see a deal before the november 3 election. Well be speaking to the speaker of the house today. Ireland imposes some of the most draconian restrictions in europe. In the United States cases are soaring in battleground states. We are just two weeks ahead of the election. Very warm welcome to you. We just had numbers out from u. B. S. About 15 minutes ago. Manus cranny is interviewing ergio armanti. Manus will be back me with a preview. The interview will be airing on Bloomberg Television at 7 00 a. M. London time, 8 00 a. M. If youre across the continent. U. B. S. Income beat estimates. Were underway with the earnings season. U. B. S. Kicking off with the major banks. I want to show you the close yesterday in the Banking Sector in europe. They close up more than 6. We is that you read of course into u. B. S. The stoxx 600 bank closed spoup 9 . A strong start in europe for the financials. Lets take a look at what were pricing in this morning when
White house and pelosi ibm reported after the close yesterday. Another hopeful update on the vaccine front. Modernas ceo telling the wheat journal his companys account to get emergency use authorization next month. 59 minutes left of trading up just shy of 1 on the s p 500. Coming up todays show, a nearby chopra weighs in on todays google antitrust suit from the department of trust we will ask him whether the government has a strong case against the company. Plus earnings. Netflix, texas instrument, Interactive Brokers and snap all gearing up the report results this afternoon we will bring you all the numbers as soon as they hitting with analysis. We will talk with Interactive Brokers chairman thomas petersfy. Mike santoli is tracking the market action. Ylan moi with the justice diplomats antitrust lawsuit against dealing. And we will constitutes the stimulus negotiations before the deadline to get it done before the election. Mike, start us off on the market a partialal recovery from
Amazon also boosting, well, going up, of course, and apple, man, youve seen them both over the last day and this morning perhaps no exception, later today, we get the apple phones, prime day has kicked off, carl it is a big day. And as it was for yesterday, in terms of the stocks. Indeed, were within 2 of all time highs on the s p, trying to get back to the september highs, jim but i wonder if you think the lead this morning are these loss provisions at jpmorgan. I am surprised positively i think what has happened is people arent spending, not borrowing, credit card losses, fine Small Business loans, i dont know where the people are that theyre not suffering. This is it is not a happy maybe jpmorgan is lending better i will say this, david noticed this, there will be a call that goes on, simultaneously when we talk about it, and that call is going to take the wind out of our sails, david, if we Say Something really positive because there will be one comment and some comment that comes