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NICE's Virtual Assistant, NEVA, Boosts CX for Major Japanese Insurance Agency's Emergency Helpdesk

NICE (Nasdaq: NICE) today announced that Aioi Nissay Dowa Insurance Co. Ltd. of Japan has significantly increased its operational efficiency, cut costs and reduced average handle times at its ....

Yasuto Ryujin , Darren Rushworth , Ms Ad Insurance Group Holdings , Administration Dept , Aioi Nissay Dowa Insurance Co , Business Reform Group , Aioi Nissay Dowa Insurance , Process Automation , Nissay Dowa Insurance , Group Holdings , Claims Administration , International President ,