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The business, we recognize them, also. i think that s part of what builds retention. right. if you are hiring them for traits, not skills, you can move them around, right? don t give up on them if they don t fit in this job, which is much easier said than done. s it is. if you create a company around this, we owe our employees results and a chance to grow a sense of family in the company, great leadership. people usually leave leaders, not companies. absolutely. there has to be training for the leaders, the supervisors. there has to be a sense of job security. you can t guarantee it. i don t think people today work under a veil of fear. you said ideas are a dime a dozen. it s execution. you cannot execute without a great team and a team that ....
Msnbc.com/yourbusiness. we put up everything from today s show and more. do not forget to catch up with us on social and digital platforms as well. check out our podcast, been there, built that. you can download it for free from tune in. we look forward to seeing you next time. i m j.j. ramberg. remember, we make your business our business. don t forget that the past can speak to the future. i m going to be your substitute teacher. don t assume the substitute teacher has nothing to offer. same goes for a neighborhood. don t forget that friendships last longer than any broadway run. mr. president. (laughing) ....
msnbc, your business is sponsored by american express. don t do business without it. hi, everyone. i m j.j. ramberg and welcome to your business, a show dedicated to helping your growing business. for entrepreneurs who hit the sweet spot of success and make a fortune, it was certainly something that jim markham thought about. he made his millions from the hair care lines that he s created and sold. each time he sold a company, he made a goal at relaxation and failed miserably. he has a passion for his craft ....
Is fast growing and you might have thought a younger base is creeping up. it is creeping up. but if you re appealing to the millennials and gen zer, they re more active on instagram and snapchat than on a facebook. ignoring comments. this is an easy one, right? super easy. super easy. social media is being used for customer service more than ever. millennial conditi millennial consumers expect it more than ever. it s an experience. not a department. if you have a bad customer experience online, nine out of ten chances, they won t be a repeat customer. don t ignore the dms. get back to the comments within a 24-hour time frame. that experience of the client or the consumer is going to be way more pleasant and appreciated because we really just want fact/action solution. by the way, i think it s fun. not all the comments or complaints are just a quick ....
Overnight. give yourself three months to assess what content worked, what content didn t work, what formats were resonating better with your audience and then refine and repeat. thanks so much, chelsea. good to see you. still to come, would you let an outside software vendor have access to your data? two entrepreneurs start with plastic and trash in the ocean. n don t forget that the past can speak to the future. i m going to be your substitute teacher. don t assume the substitute teacher has nothing to offer. same goes for a neighborhood. don t forget that friendships last longer than any broadway run. mr. president. (laughing) don t settle for your first draft. or your 10th draft. you get to create the room where it happens. ....