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Top News In Britain National Health Servicewith Today - Breaking & Trending Today

How America stopped caring about quality and learned to embrace 'customer satisfaction'

All I can really say about the appointment at my kid s allergist is that it occurred. We waited weeks to get in, got some tests, received a diagnosis and a ....

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The Rise of Annoying Customer Satisfaction Surveys and Questionnaires

Why your inbox is overflowing with questionnaires asking you to rate your experience on a scale of 1 to 5 ....

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