into the bus company s safety record. reporter: a surveillance camera captured the school bus slamming into the liquor store on springfield avenue after colliding with an suv. the bus was coming down stanford avenue but the driver told witnesses and police the brakes failed before she could stop at the busy intersection. she was saying, oh, my god, my brakes went off on me. and that was it. and i thought, that s okay. it s going to be fine, you know,. reporter: this bodega owner was among all the people you can see here rushing to help the children, the smallest only 3. i tried to come back here. i grabbed a few bottles of water and tried to give it to the little kids because they were scared. even the ones that they were okay, they were scared. and they were crying. so i tried to help out. reporter: officials here say the 11 children, the bus driver, chaperone and suv driver were all alert and conscious with scrapes, bruises and broken bones. we take injuries to