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Dennis Reed, director of Silver Voices which represents over 60s, told MailOnline the switchover is a developing horror story and slammed it as going too far too fast . ....
In the next couple of years, the Digital Voice programme will move ten million BT customers off traditional copper-wire phone lines to fibre cables. ....
Brenda Rowles, 78, says BT changed her landline number that she has had since the 1970s after she cancelled her broadband - she is pleading with the provider to rectify the 'disgusting' change ....