"Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment, or the smallest act of caring, all of which have the potential to turn a life around."
Countless plaques, medals, trophies and certificates line Jackie Coleman s shelves and walls, providing a glimpse into the impact she has had on the Jefferson City community for more than 40 years. But it s not the recognition that drives Jackie it s the need to be a voice for those who are unheard.