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ONTARIO The Ontario City Council held a work session on Thursday evening, tackling a heavy agenda. Information on some of those items follows, including utility billing write-offs, potential over-billing of utilities for a carwash, complaints of discarded needles around town, as well as a public hearing will be held a week from today regarding the homeless shelter. Utility billing write-offsAt the onset of the COVID-19 pandemic in March of 2020, the city of Ontario suspended utility shutoffs for customers, and that lasted through September of 2020. During that time, quarterly notifications regarding past-due accounts needing collections activity and write-offs were also on hold, as explained to the council by Kari Ott, city finance director. In order to get things moving ahead, Ott needed permission to totally write-off $48,639 in delinquent accounts, with another $11,801 going to collections, six bankrupt business accounts totaling $1,785 and one deceased citizenâ� ....