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End-to-end data and automation unlock the future of professional services

Professional services businesses can overcome resource challenges with intelligent data and automation, writes Workday’s Patrice Capello.

Bill Gosling Outsourcing Takes Occupancy in New Barrie Headquarters.

Bill Gosling Acquires Indian BPO Mattsenkumar - Nearshore Americas

Bill Gosling Outsourcing acquired Indian rival Mattsenkumar, a move that will allow it to grow its global footprint and headcount.

ORG-Backed Bill Gosling Outsourcing Buys MattsenKumar

The deal combines BGO's customer experience services with MattsenKumar's experience in third-party quality, data analytics and innovation.

Canadian outsourcing firm Bill Gosling Outsourcing acquires Indian BPO MattsenKumar, broadens global capabilities

Gurgaon (Haryana) [India], April 14 (ANI/BusinessWire India): In one of the first significant India-focused outsourcing consolidations of 2023, full-service BPO MattsenKumar has been acquired by Bill Gosling Outsourcing (BGO), a growing international BPO headquartered in Toronto, Canada. With this transaction, Bill Gosling Outsourcing gains a strong foothold in the coveted Indian BPO market, while MattsenKumar will be merged into its global footprint to further enhance service delivery capabilities. The acquisition combines BGO's proven track record of delivering customer experience solutions with MattsenKumar's deep expertise in third-party quality, data analytics, and innovation. Together, the two organizations will offer a comprehensive suite of BPO services to clients across a wide range of industries.