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It s Time to Act on the Workforce Portion of the President s Management Agenda

Despite human capital reforms being referenced in recent management agendas, not much has actually changed.

White houseDistrict of columbiaUnited statesGeorgew bushKiran ahujaJason millerOffice of managementHuman capital officers councilOffice of personnel managementSenior executive serviceSenior executives associationGovernment accountability officeChief human capital officers councilPersonnel managementManagement jasonData strategy

Does The Government Care About Customer Experience? The Answer May Surprise You

If done right, a customer experience strategy could help rebuild trust in the federal government.

United statesService architectureOffice of managementPew researchHigh impact service providersManagement agendaExecutive orderCentury integrated digital experience actCustomer serviceManagement agendaCustomer experiencePresidents management agendaBiden management agenda

The Federal Workplace Is Changing Rapidly, But Merit Principles Must Remain Untouched

The merit system should be at the core of any reforms agencies make to adapt to fast-changing workplace dynamics.

United statesJames comerWallace sayreSecurity administrationHome office work unproductive problemsTransportation security administrationFord foundationEdelman trust barometerSociety for human resource managementNational academy of public administrationNational academyPublic administrationWork arrangementsFuture is nowStopping home office workUnproductive problems

OPM to Agencies: Set Up Success Metrics to Show How You re Building Stronger Workforces

The federal government’s HR agency is taking a data-driven approach to advancing the workforce portions of the Biden administration’s management agenda.

Kathleen hicksJulie suKiran ahujaEmployee viewpointOffice of personnel managementPersonnel managementPresident bidenDefense deputy secretary kathleen hicksFederal employee viewpoint surveyEmployee engagement indexLeaders leadIntrinsic work experienceEmployee engagementFederal employee viewpoint surveyOffice of personnel managementFederal hiring

A Quick Take on the President s Management Priorities - Government Executive

The president's vision has now been filled out in more detail. Here are some thoughts.

United statesKathleen hicksJulie suDonald kettlKiran ahujaPamela colemanDepartment of housingUniversity of texasDefense department deputyDepartment of transportationManagement councilAgency priority goals are more missionPartnership for public serviceAgency performance dashboardOther health hazardsAgency priority goals

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