Devonshire Motors has launched a unique Excellence Academy to focus on essential skills that “aren’t taught particularly well anywhere else” as it makes employee development a priority in 2022.
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Devonshire Motors has completed a double with the addition of Hyundai Motor UK and Isuzu UK franchises to its award-winning car retail operation in Barnstaple, Devon.
The AM Award-winning single site business has taken on the Korean brand and Japanese pick-up specialist in a move that dealer principal Nathan Tomlinson hopes will “future proof” his business after long-standing partner Mitsubishi prepares to withdraw its new car franchise from the UK.
Both Devonshire Motors’ new OEM partners will reside under the same roof at the business’s showroom on Braunton Road, Barnstaple.
Tomlinson revealed that the site is being redeveloped as part of “an exercise to sensibly upgrade our facility with the aim of improving customer experience and making our operation as efficient as possible”.
Click the thumbs up >A free Automotive Management (AM) webinar is set to offer insight into the issue of service retention in a car retail sector driving to overcome the challenges posed by COVID-19.
The hour-long “General Manager’s Guide to Improving Service Retention” webinar will take place at 2pm on May 25 and will draw on the experience of a panel of experts while aiming to attract interactive discussion through a live Q&A.
Sponsored by digital service reception software provider TjeKvik, the webinar will feature insight from Group1 Automotive divisional aftersales manager Richard Staunton, Devonshire Motors dealer principal Nathan Tomlinson and Johnsons Mazda general manager Helen Price.