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Sri Lanka- Airtel expands customer service touch points through an extensive expansion


(MENAFN - Colombo Gazette) i Lanka s most preferred youth telco, Airtel Lanka announced a major expansion to its existing Customer Service footprint across the island. The expansion takes place as part of Airtel s aggressive drive towards customer experience optimization in view of the anticipated launch of Airtel 4G.
With the expansion, Airtel now has 5,000 Service Points and 70 Bell Stores as Service Partner outlets island-wide. Accordingly, customers can walk into any of these places and avail services such as obtaining a new connection, reloads, bill payments, SIM upgrades and many more.
We have been consistently enhancing our network offering, and pairing these improvements with an unbeatable customer experience. Through this robust approach we want to ensure a smooth transition towards the roll-out of our world class 4G network. We hope that our extended investment within the island is a reflection of our lifelong commitment to our existing and future customers a ....

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