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BMW X1 Crystallized Headlamps warranty claim rejected My BMW X1 has just completed 4 Years and 21K Kms. Please look at the pictures of the headlights. It s clear that there is crystallisation / cracks most probably caused due to sunlight. However BMW is claiming that it is due to external impact. There are 2 scratches (external abrasion with some tree branches) which are visible. However my claim for replacement is for the crystallisation / cracks on the entire lens of both LHS & RHS headlamps. Below is the mail I sent to them with everything I discussed with the service advisor after the mail regarding the rejection. ....