New York State Electric & Gas (NYSEG) and Rochester Gas and Electric (RG&E) want to help customers find relief for unpaid bills for their electricity and/or gas service. The winter restrictions on service disconnections have ended, meaning customers with a financial need for help with unpaid bills should act now to keep their service on.
New York State Electric & Gas (NYSEG) and Rochester Gas and Electric (RG&E) will use funding from New York state to apply one-time bill credits for all electric and natural gas customers as part of the state s ongoing efforts to address energy affordability.
New York State Electric & Gas and Rochester Gas and Electric are preparing for a windstorm. The widespread wind event is expected to impact New York state from Wednesday afternoon into Thursday. This storm has the potential to impact all of NYSEG and RG&E s service areas, which includes Western New York, Rochester, Finger Lakes, Southern Tier, North Country, Capital Region, Hudson Valley and Westchester regions.