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Australian job agencies suspend Centrelink payments (The Guardian)

Some of Australia’s outsourced employment service providers have effectively suspended the Centrelink payments of more than 90% of the jobseekers on their books,

Department of employmentAustralian unemployed workers union jeremy poxonDaily newsview allWorkforce australiaWorkplace relationsFirst nationsAustralian unemployed workers unionJeremy poxon

Job agencies suspending Centrelink payments at an alarming rate, data reveals

Exclusive: Smaller Workforce Australia providers, including those catering to Indigenous jobseekers, have effectively suspended more than 90% of their caseloads

Francis markhamAustralian unemployed workers union jeremy poxonYilabara solutionsTraining alliance groupDepartment of employmentWorkforce australiaOnq human resourcesWorkplace relationsFirst nationsAboriginal economic policy researchNational universityIndigenous australiansAustralian unemployed workers unionJeremy poxon

Workforce Australia job agencies forced to return $8 5m in taxpayer funds after huge surge in faulty claims

Exclusive: Money returned to department by privatised employment services agencies doubled in 2022-23 amid apparent crackdown

Kathryn mandelaJeremy poxonParticipation fundDepartment of employmentAustralian unemployed workers unionNational employment services associationWorkforce australiaGuardian australiaWorkplace relations

Majority of Centrelink payments facing significant delays since Labor took office

New documents reveal 27 of 32 claim types including jobseeker experiencing blow out in wait times, following return to pre-pandemic staffing levels

Bill shortenJanet riceCatherine caineHank jongenServices australiaAustralian unemployed workers unionGuardian australiaSenator janet rice

Centrelink issues 2 8m busy messages to callers in only two months as wait times blow out

Crossbench MPs raise alarm with minister as Services Australia data shows only 23% of calls were answered in July and August

Chris birrerJeremy poxonJanet riceBill shortenDavid pocockServices australiaAustralian unemployed workers unionAllegra spender

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