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Natural gas shortages possible in Austin: What to do if your gas service goes out


TGS has asked its customers to reduce natural gas usage inside their homes to help reduce the number of outages in the Austin area.
Gas customers can reduce usage by lowering temperatures on thermostats and water heaters, changing or cleaning the filter on furnaces, sealing windows with blankets or towels, and closing blinds and curtains to preserve energy, according to the Feb. 16 email from Texas Gas Service. Customers are also asked to hold off on using high-energy appliances such as dishwashers and laundry machines.
“We’ll be your excuse not to do chores for another day or so. . If everyone can lower your consumption a little bit, it’s going to make a big difference for everybody,” Penders said. ....

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Austin power outages: Emergency services still operating; warming centers open for those in need


As of 10:30 p.m. Feb. 15, more than 210,000 Austin Energy customers are without power more than 40% of all customers in the city. Those outages began early in the morning after a winter storm and have continued for hours as the energy company maxed out all available circuits it could disconnect under direction from the the Electric Reliability Council of Texas.
Emergency services are still operating, and residents in need can still call 911. However, the city of Austin’s 311 help line and its website are experiencing issues.
“We are not having any impacts to 911 operations. We’re still asking the public to please keep 911 open for immediate emergencies only,” said Juan Ortiz, director of Austin Office of Homeland Security and Emergency Management. ....

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