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An ethos of customer-centricity

The inaugural edition of Team Marksmen Network’s CX Transformation Conclave highlighted the business case. ....

Varadharajan Ragunathan , Tata Cli , Vaibhav Rao , Avijit Mohapatra , Parag Lokhande , Brad Cleveland , Jayant Jain , Uday Bhosale , Deepa Krishnan , Peter Jayaseelan , Sanjay Gupta , Ashish Himthani , Parveen Chander Kumar , Shubhranshu Singh , Bajaj Allianz , Ruchir Bhatnagar , Sunil Mathur , Indian Hotels Company Limited , Generali India Insurance Company Ltd , Reliance Retail Ltd , Indiafirst Life Insurance Company , Life Insurance Company Ltd , Indian Bank , Marketing Customer Services , Customer Service , Customer Development ,