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Biden s Education Department has canceled billions in student debt, but trillions remain outstanding.
Even if you qualify for relief, you may not know about it, or you could get a 0% rate of forgiveness.
Borrowers told Insider there s a lack of clarity, and experts say much more needs to be done.
Nearly 45 million people in the US have outstanding student-loan debt. That adds up to a $1.7 trillion problem.
President Joe Biden, who promised during his campaign to immediately tackle the crisis, has moved to do so via the Department of Education, clearing billions of dollars in debt in just a few months.