Wicked Local
The Archer Hotel, Burlington’s stylish lodging fronting Middlesex Turnpike’s 3rd Ave. complex, has, like the town’s retail and restaurant industries, been deeply impacted by the ongoing pandemic. Earlier this month, Town Accountant John Danizio told the Board of Selectmen revenue from hotel rooms was down 65% over the previous year. While staffing has been cut in response to reduced occupancy, management is optimistic that the traveling public will return as pandemic restrictions continue to be lifted.
Cheryl Gilliam, senior vice president of brands and marketing at LodgeWorks, and Albert Kowalczykowski, the Archer’s general manager, spoke with the Burlington Union about the past year’s impacts on the hospitality industry in general and locally. This interview has been edited for length and clarity.